Welcome to Crown Love (www.crown-love.com).

 

This page combines our Terms & Conditions, Privacy Policy, and Cookie Policy in one convenient location.

​

— TERMS & CONDITIONS —

 

Last updated: October 2025

 

By using www.crown-love.com, you agree to these Terms. Please read carefully.

 

 

1. General

 

 

Crown Love is a UK-based fashion accessories brand. We may update these Terms at any time; changes take effect when posted.

 

 

2. Products & Availability

 

 

We aim for accurate product images and descriptions. Colours may vary slightly. Products are subject to availability, and we may limit or cancel quantities at our discretion.

 

 

3. Orders & Payments

 

 

Prices are in GBP (£). Payments are processed securely via Wix Payments, Stripe, or PayPal. Your order is confirmed once payment is processed and a confirmation email is sent.

 

 

4. Shipping & Delivery

 

 

We ship within the UK and internationally where specified. Delivery times are estimates and may vary. Shipping info will be provided at checkout.

 

 

5. Returns & Refunds

 

 

If you’re not satisfied, you can return your item within 14 days in original condition. Refunds are issued after inspection. To start a return, email crownlove@nadia-pr.com.

 

 

6. Intellectual Property

 

 

All website content — logos, images, text — belongs to Crown Love and may not be copied or used without permission.

 

 

7. Limitation of Liability

 

 

We are not responsible for indirect, incidental, or consequential damages arising from your use of our website or products.

 

 

8. Governing Law

 

 

These Terms are governed by England and Wales law. Disputes will be handled in UK courts.

 

 

 

 

— PRIVACY POLICY —

 

 

 

Last updated: October 2025

 

Your privacy is important. This explains how we collect, use, and protect your data.

 

 

1. Information We Collect

 

 

• Personal details: name, email, billing/shipping address, phone number.

• Payment details: processed securely via third-party providers (we don’t store full card details).

• Website usage: cookies, IP address, browser type, site interactions.

• Marketing preferences: if you subscribe to our newsletter or promotions.

 

 

 

2. How We Use Your Information

 

 

• Process and deliver orders.

• Communicate about purchases or account.

• Send marketing emails (only if opted in).

• Improve our website and services.

• Comply with legal obligations.

 

 

 

3. Sharing Your Information

 

 

We never sell your personal data. We only share with trusted third parties:

 

• Payment processors (Wix Payments, PayPal, Stripe)

• Delivery partners

• Email marketing platforms

 

 

 

4. Data Retention

 

 

We keep data as long as needed for the purposes above, including legal requirements.

 

 

5. Your Rights

 

 

You can:

 

• Access, correct, or delete your data

• Withdraw consent for marketing

• Complain to the ICO

 

 

Contact us at info@crown-love.com to exercise your rights.

 

 

6. Security

 

 

We take reasonable measures to protect your data from unauthorised access or misuse.

 

 

 

 

— COOKIE POLICY —

 

 

 

Last updated: October 2025

 

 

1. What Are Cookies?

 

 

Cookies are small files stored on your device that help our website function and understand how you use it.

 

 

2. How We Use Cookies

 

 

• Essential cookies: for site operation (checkout, login)

• Performance cookies: to analyse traffic (e.g., Google Analytics)

• Functional cookies: remember preferences (currency, language)

• Marketing cookies: show relevant ads via third parties

 

 

 

3. Managing Cookies

 

 

You can adjust your browser settings to block or delete cookies. Some functionality may be affected.

You can also update preferences via our cookie banner.

 

 

4. Third-Party Cookies

 

 

Some cookies come from third parties like Google Analytics or social media platforms. Their own policies apply.

 

 

5. Contact

​

crownlove@nadia-pr.com

​